Intelligence Hub

Publishing history for uPerform documents is inaccurate on the uPerform server

Symptoms

  • When publishing uPerform documents, some show that they published successfully, but the Publishing History shows '0' in the Formats column
  • Some documents display history of publishing multiple times; for example, instead of '6' formats, history displays an inaccurate number such as '12', '18', '24', '30'

Environment

  • Product: ANCILE uPerform
  • Version: 5.20.x

Resolution

Restart the Vignette Collaboration service on the uPerform application server.
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