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uPerform Word and PDF outputs have too many blank pages

Symptoms

  • The published Microsoft Word and Adobe PDF documents have an unwanted blank page occurring every second page of the work instruction

Environment

  • Product: ANCILE uPerform
  • Version: 5.30

Cause

This has been identified as a defect and is a candidate fix for a future release.

Workaround

  • Do not republish upgraded existing documents in 5.30 (if no Work Instruction edits have been made)
  • Disable "Insert a page break before each screenshot" option on the templates and republish the affected document

Defect Number

D-12057

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