NOTE: Customers licensed through the SAP outside of the US and Canada should submit tickets through SAP. See this article for more information.
Watch the short video for a demonstration, or see basic steps below.
- After logging into the site, click Submit a Ticket in the upper right corner.
- Click the arrow on the How can we help you today? field.
- Select the option that best matches your needs.
- Fill in the fields and click .
NOTE: You can upload files after the ticket is submitted.