Upcoming uPerform Webinars

**Make sure to follow this article to get a notification when our next offerings are announced!** 

May Webinar

Topic: Is anyone looking at your content?

Date: Thursday, May 16, 2019

Time: 11:00 AM Eastern US 

Register now*

How many users are accessing your content? Which documents are accessed the most? Join us to learn more about the reporting and analytics capabilities of uPerform subscription and how you can get answers to your most important questions about your content.

Topics we’ll cover:

  • Canned reports
  • Creating custom reports
  • Export options
  • Linking reports to your dashboard

A member of the uPerform team will walk through the reporting and analytics capabilities of uPerform, followed by time for questions. 

*We are using a new webinar service. If you don't receive an automatic email from Caitlin after registering, check your Junk mail folder. Our new webinar service requires attendees to install software in order to join. In preparation, install the software to ensure you’re able to join by following these instructions.

Upcoming Webinars

Looking for more? Save the date for our upcoming sessions: 

 

Topic: Your content, your way with uPerform

Date: Thursday, June 20, 2019 

We’ll introduce the new customization options available with uPerform’s new tip sheet. Join us to learn all the ways you can customize and format your uPerform learning content for branding and document consistency across all of your training and support materials.  

 

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Comments

  • Avatar
    Chandra Mullineaux

    A new webinar schedule has been posted. You can register for our Power up Your uPerform Content session now!

  • Avatar
    Karen Bowden

    Hi, Chandra. Where is the schedule posted? There's no link above. Thanks!

    Nevermind. The link took me to the end of the comments instead of the top where the webinar info is located!

    Edited by Karen Bowden
  • Avatar
    Chandra Mullineaux

    Hi Karen,

    It's in this article we are commenting on: https://support.ancile.com/hc/en-us/articles/201668474

    There is quite a long history of comments in here so I should probably clean them up to make it easier to see the actual article!

    Thanks,

    Chandra

  • Avatar
    Chandra Mullineaux

    Registration is now open for our March webinar: Content curation with uPerform

  • Avatar
    Charlie Dudley

    Chandra:

    Do you have to have an Ancile account to register?  I have many authors in the City, but I don't want most of them to have Ancile accounts.  Can they register with simply their City email?

    Charlie Dudley,
    City of Portland, OR

  • Avatar
    Charlie Dudley

    Also, RingCentral will not work on City computers.  I still have no idea why.  But WebEx does.  Can we have WebEx links, by chance?

  • Avatar
    Chandra Mullineaux

    Hi Charlie - Intelligence Hub accounts are not required to register for the webinar, and no log-in is required to view this article so feel free to send it along to anyone in your organization who might benefit.

    We are not using Webex for this webinar, but RingCentral has changed their installation so you might be able to use it now. You can download the RingCentral Meetings application here to test ahead of time:

    https://success.ringcentral.com/lc/cms/downloads

    Your IT department might be able to assist if you are unable to install it yourself, or you could possibly join from a mobile device using the mobile app which is also available at the link above.

    If you aren't able to attend the webinar we will be posting the recording in MP4 format for viewing later. 
     

  • Avatar
    Eric Cookish

    Hi Chandra,

    Received an email on 2/28/2019 that the webinar was March 14th.  Confirming that the registration info is correct that it's actually March 21st?

    Thanks!

  • Avatar
    Chandra Mullineaux

    Hi Eric,

    The webinar has been changed to the 21st. An email announcement will be going out next week. I apologize for any confusion!

    Thanks,

    Chandra

  • Avatar
    Edward Olson

    Hi Chandra,

    Are there any prerequisites for joining? I tried to join the last webinar but could not get connected. When I tried to watch the recording it was all choppy.

    Thanks,

    Ed

  • Avatar
    Chandra Mullineaux

    Hi Ed,

    We are using a different platform for this webinar (RingCentral). 

    In advance of the webinar you can download and install the RingCentral Meeting App: https://www.ringcentral.com/apps/rc-meetings

    If you are unable to perform this installation, you can ask your IT team to whitelist the following domains, port & installer file:

    Domains: meetings.ringcentral.com and *.zoom.us

    Port: 443

    Installer/executable: RCMeetingsClientSetup.exe

  • Avatar
    Giulia Greco

    Just some feedback - I would love to attend these sessions, however I am from Melbourne Australia and the time its for me is usually 2am-3am.  Is there anyway in future these webinars can be earlier in the morning at your end so its a more doable time for us in Australia?

  • Avatar
    Chandra Mullineaux

    Hi Guilia,

    We currently do not have plans to hold webinars outside of US business hours, but I would recommend you click Follow in the article located here: https://support.ancile.com/hc/en-us/articles/201107570 to receive a notification when webinar recordings are available. If you have any questions about the webinar you can submit a ticket and we'd be happy to help you out.

    Thanks,

    Chandra

  • Avatar
    Claudia Riveros

    Agree with Giulia 100%. I'm in Brisbane and cannot attend any of the session. Would be good if they are organised at other time so customers outside US can also attend.

  • Avatar
    Giulia Greco

    HI Chandra thanks for this link.  I did not know about keeping informed on the videos so this will help me a lot.  Thank you

  • Avatar
    Caitlin McVeigh

    A new webinar schedule has been posted. You can register for our Delivering learning content within the application and at the time of need with uPerform session now!