Intelligence Hub

ANCILE Intelligence Hub Overview - Webinar

Learn how to get around and utilize the new features on our upgraded support website: the ANCILE Intelligence Hub.  

ANCILE Intelligence Hub Overview - ARF Recording (47.2 MB) Requires Cisco Webex ARF Player.  This format is recommended for optimal playback quality.

ANCILE Intelligence Hub Overview - MP4 Recording (12.8 MB)

ANCILE Intelligence Hub Overview - Presentation (PDF)

Follow up answers to questions asked during the live Webinar:

Q: Can I search for historical tickets by the ticket number from the old Product Support Center?

A: No, this is not possible.


Q: Can I use the Screencast functionality with IE 8 or IE 9?

A: No, the Screencast recorder supports Firefox, Chrome, and Internet Explorer 10 and later.

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