Learn how to get around and utilize the new features on our upgraded support website: the ANCILE Intelligence Hub.
Follow up answers to questions asked during the live Webinar:
Q: Can I search for historical tickets by the ticket number from the old Product Support Center?
A: No, this is not possible.
Q: Can I use the Screencast functionality with IE 8 or IE 9?
A: No, the Screencast recorder supports Firefox, Chrome, and Internet Explorer 10 and later.