Intelligence Hub

Cannot publish course to Word/PDF in uPerform when ampersand is in pop up text

Symptoms

Course fails to publish to Word or PDF when ampersand is present in the Popup text section of a Hotspot

Environment

  • Product: ANCILE uPerform
  • Version: 5.20.9 to 5.30.5

Cause

Adding a '&' within the Popup text section of a Hotspot or in the Popup text in a inserted link in a Course. 

 

This issue was identified as a defect.

Resolution

This defect was fixed in the 5.30.6 update. Please install the latest update to resolve the issue. 

Workaround

For Hotspots:
  1. Navigate to the page with defective Hotspot
  2. Right-click on the Hotspot > Edit Hotspot
  3. Remove the ampersand from the 'Popup text' section
  4. Click OK
  5. Re-publish course 
For inserted Links:
  1. Navigate to the page withe the defective inserted link
  2. Right-click on the link and click Edit Link
  3. Remove the ampersand from the 'Popup text' section
  4. Click OK
  5. Re-publish course

Defect Number

D-09968
 
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Comments

  • Avatar
    Chandra Mullineaux

    This defect was fixed in the 5.30.6 update which is now available for download.