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Unable to publish courses with Text To Speech on the uPerform server

Symptoms
 
Unable to publish courses after adding Text To Speech (TTS) on the uPerform server.

Environment

  • Product: ANCILE uPerform
  • Version: 5.20 and later

Cause

Microsoft Speech Platform not installed or not functioning properly.

Resolution

Perform the followings on the uPerform web application server:
  1. Uninstall 'Microsoft Speech Platform' whether it's 64-bit or 32-bit if already installed.
  2. Install the 32-bit version of 'Microsoft Speech Platform'.
Additional Information

Please refer to Using-Text-to-Speech-TTS-Functionality-in-uPerform

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