Intelligence Hub

After successfully publishing a course on uPerform Server, the course does not display for end users.

Symptoms

Publishing logs show that the course successfully published, but the Course HTML is not available to end users.

Environment

  • Product: ANCILE uPerform
  • Version: 5.20.x 
  • uPerform Course containing a video stencil

Cause

  • Video file name contains an ampersand (&)

Resolution

  1. Remove the ampersand from the video file name
  2. Insert the renamed video into the course
  3. Check-in to uPeform Server, and republish the course

 

 

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