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When is the maintenance end date for uPerform 5.20?

Environment

  • Product: ANCILE uPerform
  • Version: 5.20

Answer

The ANCILE uPerform version 5.20 standard maintenance period ends June 30th, 2016.

You may use a perpetual-based and legally-licensed Version of ANCILE uPerform 5.20 as long as you wish. Once the Version is out of maintenance, ANCILE will no longer support keeping it current with new releases of Microsoft Windows, Microsoft Office, SAP, Siebel, Oracle, or PeopleSoft.

Beyond June 2016 the 5.20 product should continue to work as designed for the tested environment(s), as documented in the uPerform technical specifications document, but maintenance support will not be available to fix any newly identified bugs for uPerform Releases/Versions that have transitioned into a non-supported phase. However, ANCILE will continue to respond to support requests related to functionality questions for software Releases/Versions that have entered into a non-supported phase.

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