SymptomsuPerform document fails to publish locally to a PDF format
- Product: ANCILE uPerform Client
CauseThe uPerform document is failing to publish to a PDF format because you have previously published this document and still have the PDF file open in Adobe Reader.
ResolutionClose the currently opened PDF file that your are trying to republish and try again.
It might take a couple of minutes for Adobe Reader to fully close. To expedite this process, launch the task manager and find the Adobe Reader process. Click 'End Task'
Additional InformationApplication Log Error Message:
Critical: The process cannot access the file 'xxxxxxx\index.pdf' because it is being used by another process.
If you are still having an failure after following these steps, please refer back to Unable to publish uPerform documents to PDF and/or Word formats.