Intelligence Hub

Incorrect host name in the ANCILE.uPerform.ServerConfiguration.dll.config causes "Document Not Found" in publishing queue

Symptoms

Publishing any file will result in a "Document Not Found" message.

Environment

  • Product: ANCILE uPerform

Cause

After server upgrades and/or server migrations, host name values sometimes do not get changed correctly. Incorrect host name in one particular file causes this problem.

Resolution

  1. On your application server, navigate to [Install]\Vignette\Collaboration\uPerform
  2. Open the ANCILE.uPerform.ServerConfiguration.dll.config file in Notepad.
  3. Locate the HostName field.
  4. Change this value to the correct application server host name.
  5. Save this file.
  6. Restart the ANCILE Monitoring Service.

Additional Information

If these steps do not resolve your issue, please review "Document Not Found" Status in Publishing Queue in ANCILE uPerform

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments