uGuide provides several analytics to give administrators insight into how their users are using uGuide. To view these analytics, you must first login to the ANCILE Management Portal. You can then view the total number of times users requested guidance from uGuide during the specified date range.
- ANCILE uGuide
- After successfully logging in, click the Analytics link on the left-side navigation bar, then select ANCILE uGuide from the Products panel to go to the uGuide Analytics screen.
- In the Help requests have been made panel, uGuide displays the total number of guidance requests that have been made during the specified date range.
- Select See Help Requests to go to the Help Requests screen, which shows a graphical display of the number of times users requested guidance each day during the specified date range.