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uGuide Analytics: How do I view how often users requested guidance from uGuide during the specified date range?

Objective

uGuide provides several analytics to give administrators insight into how their users are using uGuide. To view these analytics, you must first login to the ANCILE Management Portal. You can then view the total number of times users requested guidance from uGuide during the specified date range.

Environment

  • ANCILE uGuide

Procedure

  1. After successfully logging in, click the Analytics link on the left-side navigation bar, then select ANCILE uGuide from the Products panel to go to the uGuide Analytics screen.
  2. In the Help requests have been made panel, uGuide displays the total number of guidance requests that have been made during the specified date range.
  3. Select See Help Requests to go to the Help Requests screen, which shows a graphical display of the number of times users requested guidance each day during the specified date range.
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ANCILE uPerform®, ANCILE uPerform® Express, uAlign®, ANCILE uGuide™, ANCILE uLearn™, ANCILE Info Pak™ are registered or unregistered trademarks of ANCILE Solutions, Inc. in the U.S. and foreign countries. All other product and company names referenced herein are the registered or unregistered trademarks of their respective owners.