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uPerform document fails to publish to PDF and Word formats due to carriage return between two table notes

Symptoms

  • Document publishing will fail in PDF and Word formats.
  • Error: 'Critical: Cannot remove because there is no parent.' in Application logs.

Environment

  • Product: ANCILE uPerform
  • Version: 5.20.9

Cause

Carriage return between two notes in Field Description table.

Resolution

Issue has been resolved in 5.30

Workaround

Remove the carriage return between any two notes in your F/D table.

Defect Number

D-10843

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Additional Information

If you are still having a failure after following these steps, please refer back to Unable to publish uPerform documents to PDF and/or Word formats.

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