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Unable to publish a document in the uPerform Server

Symptoms

  • Cannot publish a document in the Server
  • Error: "The namespace URI-name-space has the new name //1.11.xxxxx/Document Source.udc reserved by another transaction." when attempting to publish a document on the Server
  • Error: "ERROR: com.intraspect.objrel.util.DBConnectException in:com.intraspect.browser.CreateNewObjectBrowserCmd: [Vignette Corp.][SQLServer JDBC Driver]Connection reset by peer: socket write error[1.69.xxxxxxx]" found in the CollabConsole.txt log file.

Environment

  • Product: ANCILE uPerform Server

Cause

The Application Server lost communication with the Database Server.

Resolution

Restart Vignette Collaboration service on application server.
 
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