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Unable to add document to publishing queue on uPerform Server

Symptoms

  • When attempting to publish a document on the server results in the following error message:
                       'You have generated an error!
                       This error has been recorded in the system log.
                        An unknown error has occurred.'
  • Error in CollabConsole.txt log:
[Dec 7, 2016 12:48:33 PM (TP-Processor1_15)]: >>> Warning: The following exception should be localized:null
[Dec 7, 2016 12:48:33 PM (TP-Processor1_15)]: ERROR: com.intraspect.exceptions.IntraspectException in:com.intraspect.browser.RunScriptBrowserCmd: null

Environment

  • Product: ANCILE uPerform Server
  • Version: 5.20 and later

Cause

The Glossary database user account has the 'sysadmin' role assigned (Should only be assigned the 'Public' role.)

Resolution

Unassign the 'sysadmin' role for the Glossary user database account. 

 

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