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Unable to add a term to the Glossary on the uPerform Server.

Symptoms

  • Nothing occurs when attempting to add a term to the Glossary
  • Error in CollabConsole.txt log:

[Dec 7, 2016 12:53:53 PM (TP-Processor7_15)]: >>> Warning: The following exception should be localized:[Vignette Corp.][SQLServer JDBC Driver][SQLServer]Could not find stored procedure 'ts_GetTermID'.

[Dec 7, 2016 12:53:53 PM (TP-Processor7_15)]: ERROR: com.intraspect.exceptions.IntraspectException in:com.intraspect.browser.RunScriptBrowserCmd: [Vignette Corp.][SQLServer JDBC Driver][SQLServer]Could not find stored procedure 'ts_GetTermID'.

Environment

  • Product: ANCILE uPerform Server
  • Version: 5.20 and later

Cause

The Glossary database user has the 'sysadmin' account assigned (Should only be assigned the 'Public' role.)

Resolution

Unassign the 'sysadmin' role for the Glossary user database account. 

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