Symptoms
- After installing 5.43.70 or applying the update to an existing install, authors are unable to create new recordings, insert steps from a recording, or re-record.
- An initial recording attempt after the install is successful, while subsequent attempts to start a recording immediately launch the Editor instead.
- Windows Event Viewer Error: 'Event 1026, .NET Runtime. Description: The process was terminated due to an unhandled exception'
Environment
- Product: uPerform
- Version: Cloud (5.43.70 and 5.43.71)
Cause
This issue was identified as a defect
Resolution
This defect was fixed in the 5.43.72 Update. Please install the latest update to resolve this issue
Defect Number
D-17506
Comments