Getting Support via SAP (Outside US and Canada only)
When SAP hold the license agreement and maintenance contract for your company’s use of an ANCILE product, the fulfillment and support activities are handled by SAP, with ANCILE providing development support. This affects most SAP licensed customers outside of North America and Canada.
- How do I find ANCILE Software updates not yet posted to the SAP Support websites? (Outside US and Canada only)
- Where can I download the Help Launchpad files from SAP? (Outside US and Canada only)
- How can I submit issues, download software, and obtain product keys for ANCILE products via SAP? (Outside US and Canada only)